All organisations will face challenges to their reputation. How they respond is crucial. I can help your organisation develop the messaging and strategy to manage a crisis.
Crisis Communications
I advise publishing and arts organisations on messaging, scenario planning, internal communications and stakeholder management.
What I Do
I offer a free initial phone consultation to discuss the issue and its implications for the business. I then produce a plan that proposes a response, recommends key messages, suggests language for communicating with different stakeholder groups including social media commentary, and outlines possible future scenarios and responses.
I offer a series of follow-up meetings to discuss the plan and any further developments to the issue.
